Big Data and Artificial Intelligence Integration in Modernizing Governance and Public Administration Practices

Abstract

The integration of Big Data and Artificial Intelligence (AI) in governance and public administration marks a paradigm shift in the operational frameworks of governments worldwide. This technological fusion provides opportunities to enhance decision-making, optimize service delivery, and improve transparency in public institutions. Big Data, characterized by its volume, velocity, and variety, captures an unprecedented range of information that, when processed using AI techniques such as machine learning, natural language processing, and predictive analytics, generates actionable insights. This paper explores how these technologies are modernizing governance by enabling data-driven policymaking, automating bureaucratic processes, and fostering citizen-centric services. While the benefits of integration are significant, challenges such as data privacy, ethical concerns, and technological disparity must be addressed to ensure sustainable adoption. The paper also highlights real-world applications, including smart cities, predictive governance, and AI-assisted legal frameworks, demonstrating the transformative potential of Big Data and AI in public administration. Finally, this study provides a critical examination of future trends and strategies to overcome challenges, proposing a roadmap for governments to harness the full potential of these technologies responsibly.